Should you offer free or paid education & training content to your customers?
What is your churn rate, and how do you reduce it?
Product success isnโt just about featuresโitโs about empowering users to master them through customer education.
How to structure your knowledge base for maximum usability and impact.
How to maximize onboarding emails and onboarding content with a knowledge base.
Learn how to understand complex products and develop training for them.
Tips on creating engaging training videos.
Need an LMS but not sure where to start? Here are key things to consider!
Are your customers still asking the basic questions after completing onboarding?
As you kick off the new year, ask these critical questions to ensure your training can scale in 2025.
Many healthcare companies have fragments of an onboarding process but struggle to create a cohesive customer journey.
Discover how to tap into your sales and marketing team's knowledge to enhance your customer education strategy!