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Onboarding

Remote Team Growing Fast? Is Your Onboarding Keeping Up?

Aug 26, 2025

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3 min read

Remote Team Growing Fast? Is Your Onboarding Keeping Up?

As remote work is increasing, it is important to adapt onboarding so your employees still feel confident.

Manasi Shukla
Manasi Shukla

Onboarding

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Why Waiting to Build A Customer Education Strategy Is Costing You Revenue

Aug 19, 2025

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3 min read

Why Waiting to Build A Customer Education Strategy Is Costing You Revenue

I break down how manual, one-on-one onboarding creates a growth bottleneck, and why investing in customer education is the fastest path to scalable revenue, loyal customers, and a stronger team.

Manasi Shukla
Manasi Shukla
What Organizations Can Learn From Middle School Teachers

Aug 12, 2025

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3 min read

What Organizations Can Learn From Middle School Teachers

Teachers are the best onboarding specialists. Learn how to use their playbook!

Manasi Shukla
Manasi Shukla

Product

How to Make Your Product Launch Stick From Day One

Aug 5, 2025

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3 min read

How to Make Your Product Launch Stick From Day One

Bests practices for a successful product launch.

Manasi Shukla
Manasi Shukla
From Anxious Users to Product Champions

Jul 29, 2025

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3 min read

From Anxious Users to Product Champions

Transform customers into product champions by building training that reduces their anxiety and empowers them to succeed.

Manasi Shukla
Manasi Shukla
From Anxiety to Assurance: The Power of Clinical Training

Jul 22, 2025

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3 min read

From Anxiety to Assurance: The Power of Clinical Training

Learn how effective clinical training transforms anxious patients and clinicians into confident, empowered users.

Manasi Shukla
Manasi Shukla
Should You Use In-App Product Tooltips? Here’s What You Need to Know

Jul 15, 2025

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4 min read

Should You Use In-App Product Tooltips? Here’s What You Need to Know

In-app tooltips, when used strategically, can boost onboarding, feature adoption, and user confidence, and the special considerations for HealthTech companies.

Manasi Shukla
Manasi Shukla

Tools

Lights, Camera, Action! How to Create Training Videos That Scale

Jul 8, 2025

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3 min read

Lights, Camera, Action! How to Create Training Videos That Scale

Discover the secrets to creating short, engaging training videos that boost retention and actually help your customers take action.

Manasi Shukla
Manasi Shukla

Onboarding

Would You Travel Without a Map?

Jun 24, 2025

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4 min read

Would You Travel Without a Map?

Launching a product without a clear training strategy is like traveling without a plan, you might end up somewhere, but it probably won’t be where you want to go.

Manasi Shukla
Manasi Shukla

Product

Why Last-Minute Training Fails (And How to Get It Right Every Time)

Jun 17, 2025

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3 min read

Why Last-Minute Training Fails (And How to Get It Right Every Time)

Here’s why timing matters and how to make sure your product training sets your customers and your product up for success.

Manasi Shukla
Manasi Shukla
AI in Training: A Partner or a Replacement?

Jun 10, 2025

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3 min read

AI in Training: A Partner or a Replacement?

I break down the real impact of AI on customer and product training, where it shines, and where it falls short.

Manasi Shukla
Manasi Shukla

Onboarding

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How Subject Matter Experts Can Supercharge Customer Learning

Jun 3, 2025

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3 min read

How Subject Matter Experts Can Supercharge Customer Learning

Unlock the power of subject matter experts to create customer training that’s relevant, impactful, and truly drives results.

Manasi Shukla
Manasi Shukla
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Customer Education Chronicles

Customer Education Chronicles

Strategic tips and proven strategies to help companies boost product adoption and scale their impact.

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