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Product

Beyond the Product: How to Train Clinicians for Real Engagement

May 28, 2025

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3 min read

Beyond the Product: How to Train Clinicians for Real Engagement

Discover how a training audit and workflow-focused content can transform clinician engagement and cut onboarding time in half.

Manasi Shukla
Manasi Shukla

Product

A Playbook for High-Impact Train-the-Trainer Programs

May 20, 2025

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3 min read

A Playbook for High-Impact Train-the-Trainer Programs

Learn how to build a train-the-trainer program that scales knowledge, energizes your team, and transforms outcomes

Manasi Shukla
Manasi Shukla
Train-the-Trainer: The Multiplier Effect

May 13, 2025

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3 min read

Train-the-Trainer: The Multiplier Effect

Learn how to grow your impact and product reach.

Manasi Shukla
Manasi Shukla

Tools

What HubSpot and Hulu Know About Knowledge Bases (That You Should Too)

May 6, 2025

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4 min read

What HubSpot and Hulu Know About Knowledge Bases (That You Should Too)

Learn how HubSpot and Hulu are leveraging knowledge bases and you can too.

Manasi Shukla
Manasi Shukla
Scaling Support, Not Headcount

Apr 29, 2025

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2 min read

Scaling Support, Not Headcount

Discover how I helped a healthcare startup implement a knowledge base.

Manasi Shukla
Manasi Shukla

Onboarding

Choose Your Own Adventure: How Scenario-Based Learning Transforms Training

Apr 22, 2025

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3 min read

Choose Your Own Adventure: How Scenario-Based Learning Transforms Training

Discover how scenario-based learning turns training into an engaging, real-world adventure that builds skills, confidence, and lasting knowledge.

Manasi Shukla
Manasi Shukla

Product

Readiness and Rollouts: The Art of Timed Training

Apr 15, 2025

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4 min read

Readiness and Rollouts: The Art of Timed Training

Discover why nailing the right timing for customer training can make all the difference in your product’s adoption and long-term success.

Manasi Shukla
Manasi Shukla
Dolphins, Rock Formations, and Customer Personas: Lessons from Kauai

Apr 8, 2025

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3 min read

Dolphins, Rock Formations, and Customer Personas: Lessons from Kauai

How a boat tour in Kauai revealed the power of understanding customer personas to create engaging and tailored experiences.

Manasi Shukla
Manasi Shukla
Building a Winning Customer Training Strategy in Healthcare

Apr 1, 2025

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3 min read

Building a Winning Customer Training Strategy in Healthcare

Learn the three essential considerations for building a cohesive training strategy that helps customers understand and adopt your product quickly in healthcare.

Manasi Shukla
Manasi Shukla

Tools

The Content Rescue Mission: Tools to Save the Day!

Mar 25, 2025

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4 min read

The Content Rescue Mission: Tools to Save the Day!

Innovative tools that can streamline content creation & simplify updates.

Manasi Shukla
Manasi Shukla
Revolutionizing Healthcare with Digital Therapeutics

Mar 18, 2025

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3 min read

Revolutionizing Healthcare with Digital Therapeutics

Insights from DTx West Conference on the future of digital therapeutics

Manasi Shukla
Manasi Shukla
The Art of Balance-  Free vs Paid Customer Training

Mar 10, 2025

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3 min read

The Art of Balance- Free vs Paid Customer Training

Should you offer free or paid education & training content to your customers?

Manasi Shukla
Manasi Shukla
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Customer Education Chronicles

Customer Education Chronicles

Strategic tips and proven strategies to help companies boost product adoption and scale their impact.

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