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What AI Can (And Can't) Do For Customer Training

Dec 9, 2025

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3 min read

What AI Can (And Can't) Do For Customer Training

Everyone is excited about AI products in healthcare. But excitement doesn't drive adoption.

Manasi Shukla
Manasi Shukla
Every Confused User Costs You: The ROI of Scalable Training

Nov 4, 2025

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3 min read

Every Confused User Costs You: The ROI of Scalable Training

There are always multiple adoption barriers, but one critical, often overlooked factor is the quality and strategy of your user training.​

Manasi Shukla
Manasi Shukla
Beyond Clicks and Slides: Why Hands-On Learning Still Matters

Oct 21, 2025

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4 min read

Beyond Clicks and Slides: Why Hands-On Learning Still Matters

In today’s remote-first world, self-paced learning is booming but for complex healthcare products, hands-on training remains critical in building confidence.

Manasi Shukla
Manasi Shukla
Lost in Assembly? How Strategic Customer Training Can Become Your Growth Engine

Sep 16, 2025

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3 min read

Lost in Assembly? How Strategic Customer Training Can Become Your Growth Engine

Strategic customer education can increase product adoption, and cut onboarding time in half!

Manasi Shukla
Manasi Shukla
Why Customer Training Must Go Beyond Product Features

Sep 9, 2025

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3 min read

Why Customer Training Must Go Beyond Product Features

Integrating domain expertise into customer training empowers users to unlock your product’s full value, fueling adoption, and long-term growth.

Manasi Shukla
Manasi Shukla
How to Make Your Product Launch Stick From Day One

Aug 5, 2025

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3 min read

How to Make Your Product Launch Stick From Day One

Bests practices for a successful product launch.

Manasi Shukla
Manasi Shukla
Why Last-Minute Training Fails (And How to Get It Right Every Time)

Jun 17, 2025

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3 min read

Why Last-Minute Training Fails (And How to Get It Right Every Time)

Here’s why timing matters and how to make sure your product training sets your customers and your product up for success.

Manasi Shukla
Manasi Shukla
How Subject Matter Experts Can Supercharge Customer Learning

Jun 3, 2025

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3 min read

How Subject Matter Experts Can Supercharge Customer Learning

Unlock the power of subject matter experts to create customer training that’s relevant, impactful, and truly drives results.

Manasi Shukla
Manasi Shukla
Beyond the Product: How to Train Clinicians for Real Engagement

May 28, 2025

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3 min read

Beyond the Product: How to Train Clinicians for Real Engagement

Discover how a training audit and workflow-focused content can transform clinician engagement and cut onboarding time in half.

Manasi Shukla
Manasi Shukla
A Playbook for High-Impact Train-the-Trainer Programs

May 20, 2025

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3 min read

A Playbook for High-Impact Train-the-Trainer Programs

Learn how to build a train-the-trainer program that scales knowledge, energizes your team, and transforms outcomes

Manasi Shukla
Manasi Shukla
Readiness and Rollouts: The Art of Timed Training

Apr 15, 2025

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4 min read

Readiness and Rollouts: The Art of Timed Training

Discover why nailing the right timing for customer training can make all the difference in your product’s adoption and long-term success.

Manasi Shukla
Manasi Shukla
Mastering Product Adoption: Customer Education's ROI

Feb 24, 2025

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2 min read

Mastering Product Adoption: Customer Education's ROI

Product success isn’t just about features—it’s about empowering users to master them through customer education.

Manasi Shukla
Manasi Shukla
Customer Education Chronicles

Customer Education Chronicles

Strategic tips and proven strategies to help companies boost product adoption and scale their impact.

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