Learn how effective clinical training transforms anxious patients and clinicians into confident, empowered users.
In-app tooltips, when used strategically, can boost onboarding, feature adoption, and user confidence, and the special considerations for HealthTech companies.
Discover the secrets to creating short, engaging training videos that boost retention and actually help your customers take action.
Launching a product without a clear training strategy is like traveling without a plan, you might end up somewhere, but it probably won’t be where you want to go.
Here’s why timing matters and how to make sure your product training sets your customers and your product up for success.
I break down the real impact of AI on customer and product training, where it shines, and where it falls short.
Unlock the power of subject matter experts to create customer training that’s relevant, impactful, and truly drives results.
Discover how a training audit and workflow-focused content can transform clinician engagement and cut onboarding time in half.
Learn how to build a train-the-trainer program that scales knowledge, energizes your team, and transforms outcomes
Learn how to grow your impact and product reach.
Learn how HubSpot and Hulu are leveraging knowledge bases and you can too.
Discover how I helped a healthcare startup implement a knowledge base.
