A strong product can spark interest. But it won't drive adoption on its own.
Feb 3, 2026
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3 min read
Scaling your sales team to hit 2026 revenue targets? Your onboarding infrastructure needs to scale too.
Jan 27, 2026
4 min read
Is your team still doing custom demos for every new customer? If yes, it's costing you revenue!
Jan 20, 2026
You have raised funding, you have product market fit, but you have no training infrastructure which leads to stalled growth.
Jan 13, 2026
Wishing you and your loved ones a wonderful holiday season
Dec 22, 2025
How internal misalignment sabotages growth and what growth-stage healthcare companies can do about it.
Dec 16, 2025
Everyone is excited about AI products in healthcare. But excitement doesn't drive adoption.
Dec 9, 2025
Thank you for being a part of this journey!
Nov 25, 2025
2 min read
When clinicians clearly understand expectations from day one, they align faster, support better, and stay longer.
Nov 18, 2025
My 5-step framework helps your product become a catalyst for real transformation in care, confidence, and connection.
Nov 11, 2025
There are always multiple adoption barriers, but one critical, often overlooked factor is the quality and strategy of your user training.
Nov 4, 2025
Customer education isn't just another responsibility for your CS team, instead it's the lever that makes them scalable.
Oct 28, 2025
In today’s remote-first world, self-paced learning is booming but for complex healthcare products, hands-on training remains critical in building confidence.
Oct 21, 2025
Building customer confidence doesn’t happen overnight. It happens in layers, just like learning to drive.
Oct 14, 2025
Every great customer experience starts long before your product is in their hands. It starts when your employees are trained, confident, and ready to deliver.
Oct 7, 2025
Onboarding shouldn't be a one-time event. Ongoing onboarding and support turns customers into advocated.
Sep 30, 2025
Strategic customer education can increase product adoption, and cut onboarding time in half!
Sep 16, 2025
Integrating domain expertise into customer training empowers users to unlock your product’s full value, fueling adoption, and long-term growth.
Sep 9, 2025
As remote work is increasing, it is important to adapt onboarding so your employees still feel confident.
Aug 26, 2025
I break down how manual, one-on-one onboarding creates a growth bottleneck, and why investing in customer education is the fastest path to scalable revenue, loyal customers, and a stronger team.
Aug 19, 2025
Teachers are the best onboarding specialists. Learn how to use their playbook!
Aug 12, 2025
Bests practices for a successful product launch.
Aug 5, 2025
Transform customers into product champions by building training that reduces their anxiety and empowers them to succeed.
Jul 29, 2025
Learn how effective clinical training transforms anxious patients and clinicians into confident, empowered users.
Jul 22, 2025
In-app tooltips, when used strategically, can boost onboarding, feature adoption, and user confidence, and the special considerations for HealthTech companies.
Jul 15, 2025
