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Reflections & Happy Holidays
Wishing you and your loved ones a wonderful holiday season
Manasi Shukla
December 22, 2025
As the holiday season approaches, I want to wish you and your loved ones a peaceful and joyful end to the year.
May you have the opportunity to unplug, unwind, and embrace the spirit of connection and gratitude.
Looking Back on 2025
This year has been one of tremendous growth, both for the healthcare companies I've partnered with and for me personally.
My mission remains helping healthcare organizations bring innovative technologies and services to the patients who need them most.
By demonstrating clear value and creating customer-centric training programs, these companies have been able to accelerate revenue and scale their impact.
Since starting my consulting business in 2021, I've had the privilege of working with diverse healthcare organizations, from mental health platforms and medical device companies to HealthTech and digital health innovators.
Each partnership has deepened my understanding of what drives sustainable growth in healthcare.
Beyond consulting work, I've been sharing insights on how customer-centric training drives growth and revenue. Here are some conversations I was honored to be part of this year:
Importance of Customer Education with Ashley DiBiase
The People Anchor: How Unforgettable Employee Experience Creates Unbeatable Customer Experience with Natalie Jackson and Clarence Bongalos
The Healthcare Customer Experience in Venture with Natalie Jackson and Nana Yaa Mensah
I also had the opportunity to lead a webinar for the Plug & Play Indiana MedTech cohort and speak at the HITLAB Fall Summit.
Looking Ahead to 2026
I'm excited about what's ahead with more innovative partnerships, deeper impact, and continued learning.
If you're a venture backed healthcare organization, looking to scale your customer training programs and drive meaningful growth and revenue, let's connect in the new year.
Thank you for being part of this journey.
See you in 2026,
Manasi
P.S. Yes, that's a beach in the header image. This is what "holiday season" looks like in San Diego.
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