Here’s why timing matters and how to make sure your product training sets your customers and your product up for success.
I break down the real impact of AI on customer and product training, where it shines, and where it falls short.
Unlock the power of subject matter experts to create customer training that’s relevant, impactful, and truly drives results.
Discover how a training audit and workflow-focused content can transform clinician engagement and cut onboarding time in half.
Learn how to build a train-the-trainer program that scales knowledge, energizes your team, and transforms outcomes
Learn how to grow your impact and product reach.
Learn how HubSpot and Hulu are leveraging knowledge bases and you can too.
Discover how I helped a healthcare startup implement a knowledge base.
Discover how scenario-based learning turns training into an engaging, real-world adventure that builds skills, confidence, and lasting knowledge.
Discover why nailing the right timing for customer training can make all the difference in your product’s adoption and long-term success.
How a boat tour in Kauai revealed the power of understanding customer personas to create engaging and tailored experiences.
Learn the three essential considerations for building a cohesive training strategy that helps customers understand and adopt your product quickly in healthcare.
